• In Praise of the Fast Company

    by  • March 21, 2016 • 0 Comments

    InNOut_EmployeesShould every company be striving for the form of strategic advantage that has become the hallmarks of Amazon, Google and Facebook? For sure, in the tech world, it’s hard to imagine success without quick and continuous technology improvement. What about your world?

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    The Anguish of Complexity: A Reflection

    by  • March 1, 2016 • 5 Comments

    Vacuum Pack Launch 1979Thirty-five years ago at a ceremony in Vancouver, BC, I accepted AMA’s Marketer-of-the-Year Award on behalf of Nabob Foods. We earned that honor by re-staging a tired coffee brand with innovative packing technology and breakthrough advertising.

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    Three Words. One Big Idea

    by  • February 3, 2016 • 0 Comments


    TEL-1353 WORDS. 1 BIG IDEA.
    The word “DO” represents resolve and action. It is an expectation placed upon us at a very young age. “LESS” is the noun that contradicts everything we see and hear in this busy world. “BETTER” is the adjective that expresses our desire to do well at whatever we undertake.

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    Why Strategy Withstands the Test of Time

    by  • January 20, 2016 • 0 Comments

    pocket-watch-665856_640How often have you heard people say, “Our strategy is to become the biggest and the best?” This is not strategy. Strategy is not the what. Strategy is the how – how will you become the biggest and the best? Of course, within the realm of the definition, there are good strategies and bad ones. Good strategies help to define a company or a brand’s point of difference. But that seldom happens without sacrifice, without giving up something to strengthen the chosen niche.

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    Who Makes Resolutions Come True? YOU

    by  • December 27, 2015 • 0 Comments

    fingerThe approaching New Year invites the contemplation of resolutions. Before setting goals and objectives for your personal life and your professional life, I suggest you consider a fundamental question. What’s holding you back? Now, its fair to say that I know nothing of your personal life, but I do know a thing or two about business life, having lived there more years than I care to remember.

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    Leadership Lessons from Nine-Year-Olds

    by  • December 10, 2015 • 2 Comments

    children-488409_640Five years ago, I became a blogger. With 45 years of business experience as a foundation, I began sharing personal reflections and contemporary insights on leadership – fully aware that my content would not matter a damn had I not kept pace with the pulse of the new economy and the changing dynamics of customers and the workforce.

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    How to Cut Corporate Complexity and Chaos

    by  • November 2, 2015 • 1 Comment

    chaos-485491_640There are plenty of generic strategic choices to drive a business forward. A host of CEOs strive for scale economies by trying to ‘do more with less,’ usually meaning fewer employees. Optimists favor ‘doing more with more,’ in other words, placing bets that higher sales and profits will pay for increased investments in headcount and technology. These are the strategic approaches  that often add complexity to an organization, and when there is complexity there is chaos.  

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    Leading Without Direct Reports

    by  • October 18, 2015 • 1 Comment

    music-433930_640Leadership does not begin when you step upon the first rung of the management ladder. One direct report does not make you a leader; nor does ten. Yet, the moment you have direct reports, you are EXPECTED to lead. And when you fail to demonstrate traits critical to successful leadership, the expectations of your colleagues and subordinates are dashed.

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    The Decay of Brand Differentiation

    by  • September 25, 2015 • 1 Comment

    scrap-car-639688_640There’s a host of reasons why great brands decay. High on the list is weak marketing, weak management, and weak strategic discipline. I could add a dozen more. I won’t. I will say that the crux of the matter is the incessant pressure on management to maintain or rediscover corporate growth.

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    Knowledge Is Power. Data Isn’t.

    by  • September 8, 2015 • 0 Comments

    man-65049_640How many times have you heard that “knowledge is power?” I’m guessing that without much thought, you readily nod your head in agreement. In every vocation, from academics to business to politics, the knowledge theorem and its power corollary is seemingly undeniable. 

    Knowledge Theorem:  Information + Knowledge = Better Decision-Making. 

    Power Corollary:  Better Decision-making = Power

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