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    Charismatic Leadership: Style or Substance?

    by  • November 2, 2014 • 0 Comments

    Have you ever watched a charismatic person “work” a room? At the outset, they assess the collective mood. Then they advance to the gathering with a demeanor that suits the environment and their desired role within it. Moving from one person to the next, they engage each individual, albeit briefly, as though that person was […]

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    The Moral of Workplace Morale

    by  • June 16, 2014 • 0 Comments

    When it comes to workplace morale, there is no shortage of articles suggesting the ways and means to build and/or enhance cultures that motivate employees to deliver the goods. Beyond their intent to boost morale, the commentaries have one thing in common – the counsel is generic. In other words, the pundits inherently assume that their […]

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    The Best Things in Business are Free

    by  • May 20, 2014 • 0 Comments

    freeNegotiating for a lower price or something extra is the modus operandi of every antique retailer, real estate broker, flea market merchant and automobile dealer. Everyone is looking for a good deal, a real bargain. I’m not taking issue with that. Bargaining is a terrific way to create and stimulate economies.

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    Brand NBA: A Sterling Silver Case of Crisis Management

    by  • April 30, 2014 • 0 Comments

    clippersCall it a hiccup or a long-term slump; large or small, every business faces a crisis. The crisis can be brought on by a direct competitor (Blockbuster trumped by Netflix), a sudden shift in consumer habits (The Beatles haircuts on Brylcreem Hairdressing), a product recall (GM’s ignition switches), the mishandling of an environmental disaster (BP‘s oil spill), or the personal misbehavior of an executive.

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    Boldness Should Never Stand Alone

    by  • March 3, 2014 • 0 Comments

    boldnessA couple of years ago I read a book about RAF fighter pilots in World War II. One particular passage stood out. It was this: There are old fighter pilots and bold fighter pilots, but there are no old, bold fighter pilots. The author was making the point that the very best dogfight pilots were young, because of superb eyesight and lightening reflexes. What do fighter pilots have to do with the world of business? Not much, although their courage could surely come in handy in several C-suites.

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    What’s Holding YOU Back?

    by  • January 20, 2014 • 5 Comments

    Chains6“What is holding you back?” is the fundamental question everyone should answer BEFORE setting goals, objectives and resolutions. This applies to your personal life and your professional life. I know nothing of your personal life, but I do know a thing or two about business life, having lived there more years than I care to remember.

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    Why HR Needs to Be a Marketer

    by  • December 29, 2013 • 0 Comments

    MrktgHRGreat marketing begins with great strategy. Great strategy seldom happens without sacrifice. Sacrifice is the natural path to differentiation. The best brand custodians know that you never promise a smorgasbord of benefits; trying to be all things to all people is a recipe for disaster. There’s more: a marketer’s product or service better deliver on the promise. If it doesn’t, great marketing cannot exist. What does this have to do with HR? Everything.

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    Retired? 7 Insights on Getting Back in the Game

    by  • November 18, 2013 • 0 Comments

    retire-work-road-sign1Twenty years have passed since I sat in the corner office of a multinational consumer goods organization. Five years ago I removed my consulting shingle from the home office wall. Am I happy in the CEO afterlife? You bet. I’m busy pursuing other dreams that are inspirational and meaningful. So why, you might ask, would I come out of retirement and accept a temporary assignment in the C-suite of a business in America.

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    The Latest in Corporate Bail Outs – Women

    by  • October 7, 2013 • 1 Comment

    Quit2When I left corporate life, the glass in the ceiling suppressing the advancement of women to the C-suite was beginning to show cracks. Today, there’s a venerable list of female executives who have shattered that glass and gone on to illustrious careers as successful CEOs. One might think the likes of Melissa Mayer (Yahoo!), Laura Sen (BJ’s Wholesale Club), Ellen Kullman (DuPont), and Indra K. Nooyi (Pepsi) would inspire more and more women to seek greater responsibility in the corporate world. Not necessarily so.

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    Why Great Brands Lose Their Way

    by  • August 6, 2013 • 5 Comments

    SonyNever in the history of marketing has there been so much talk about branding. The conversation in the world of branding is well beyond product and service brand discussion by marketers and ad agencies. Branding has proliferated big time – we now have personal brands, country brands, political brands, cause-related brands, even cultural brands. The ramification is clutter, the arch enemy of brand identity.

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    In Marketing, the “C” Word Shouldn’t Exist

    by  • July 2, 2013 • 0 Comments

    CommoditiesMany years ago I read Theodore Levitt’s The Marketing Imagination. In the book, the renowned marketing professor said there was no such thing as a commodity, only people who think like commodities. Suddenly, a light went on in the corner of my mind. After that, as a matter of principle, I stopped using the “C” word.

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