• Life

    Want to Cut Complexity? Kill Your Darlings.

    by  • December 7, 2014 • Branding, Human Resources, Leadership, Life, Marketing, Strategy • 0 Comments

    2dPic (3)

    There are plenty of generic strategic choices to drive a business forward. Risk-averse CEOs find comfort in the ‘doing more of the same’ strategic mode. Yet, when things get tough, they quickly knee-jerk into ‘doing more of the same, with less.’ Some leaders strive for scale by ‘doing more with less,’ usually meaning fewer employees. […]

    Read more →

    Brand NBA: A Sterling Silver Case of Crisis Management

    by  • April 30, 2014 • Branding, Leadership, Life, Marketing, Uncategorized • 0 Comments

    clippersCall it a hiccup or a long-term slump; large or small, every business faces a crisis. The crisis can be brought on by a direct competitor (Blockbuster trumped by Netflix), a sudden shift in consumer habits (The Beatles haircuts on Brylcreem Hairdressing), a product recall (GM’s ignition switches), the mishandling of an environmental disaster (BP‘s oil spill), or the personal misbehavior of an executive.

    Read more →

    What’s Holding YOU Back?

    by  • January 20, 2014 • Human Resources, Leadership, Life • 5 Comments

    Chains6“What is holding you back?” is the fundamental question everyone should answer BEFORE setting goals, objectives and resolutions. This applies to your personal life and your professional life. I know nothing of your personal life, but I do know a thing or two about business life, having lived there more years than I care to remember.

    Read more →

    Retired? 7 Insights on Getting Back in the Game

    by  • November 18, 2013 • Human Resources, Leadership, Life, Strategy • 0 Comments

    retire-work-road-sign1Twenty years have passed since I sat in the corner office of a multinational consumer goods organization. Five years ago I removed my consulting shingle from the home office wall. Am I happy in the CEO afterlife? You bet. I’m busy pursuing other dreams that are inspirational and meaningful. So why, you might ask, would I come out of retirement and accept a temporary assignment in the C-suite of a business in America.

    Read more →

    The Latest in Corporate Bail Outs – Women

    by  • October 7, 2013 • Human Resources, Leadership, Life, Strategy, Uncategorized • 1 Comment

    Quit2When I left corporate life, the glass in the ceiling suppressing the advancement of women to the C-suite was beginning to show cracks. Today, there’s a venerable list of female executives who have shattered that glass and gone on to illustrious careers as successful CEOs. One might think the likes of Melissa Mayer (Yahoo!), Laura Sen (BJ’s Wholesale Club), Ellen Kullman (DuPont), and Indra K. Nooyi (Pepsi) would inspire more and more women to seek greater responsibility in the corporate world. Not necessarily so.

    Read more →

    Is Political Correctness Coming to a Brand near You?

    by  • February 17, 2013 • Branding, Leadership, Life, Marketing, Strategy • 1 Comment

    rhinoEarls Restaurants is a very popular casual dining chain with 64 outlets in Canada, Arizona, Washington and Colorado. Twenty-five years ago, they launched a whimsical brand of beer called Albino Rhino. I don’t know why they chose that name – maybe it had something to do with the white rhino’s keen sense of smell or the fact that the species is endangered. One thing’s for sure; Earls didn’t intend to demean or humiliate people with albinism. Yet, someone with albinism launched a human-rights complaint. Now Earl’s is pulling the Albino Rhino brand and considering a new name.

    Read more →

    A Canadian’s Tribute to US Thanksgiving

    by  • December 20, 2012 • Leadership, Life

    State-of-America1-150x150A few years ago, I came out of retirement to take an assignment in southern California. I moved from British Columbia to Ventura for the better part of a year, arriving a week before Thanksgiving. Thanksgiving in America is a much bigger deal than it is above the 49th parallel. Families and friends come together to give thanks. Strangers wish you a Happy Thanksgiving. Americans believe no one should be alone on this special day. I’m certain that’s the reason my wife and I were invited to Thanksgiving dinner by people we barely knew. 

    Read more →